Loans & Payment Options

Federal Loans are available to United States citizens and permanent residents only. In addition to a valid FAFSA students must be enrolled at least part time in a degree seeking program. Federal student loans can only be used for the completion of degree requirements. Federal loans must be repaid, even if the student does not graduate, or find employment.

Federal Direct Subsidized Stafford Loan

The Federal Direct Subsidized Stafford Loan is awarded to students who have demonstrated financial need. Repayment and interest charges begin six months after graduation or cessation of at least half-time enrollment. Students must file a Master Promissory Note (MPN) to receive these funds.

Direct Stafford Loans are funded through the U.S. Department of Education using funds obtained from the US Treasury. More information on how to apply can be found below in the Federal Direct Unsubsidized Stafford Loan section.

Federal Direct Unsubsidized Stafford Loan

The Federal Direct Unsubsidized Stafford Loan is available to all students who have been denied or show reduced eligibility for the need-based Federal Subsidized Student Loan. The Unsubsidized Stafford loan also provides additional loan eligibility to independent students.

While repayment begins six months after graduation or cessation of at least half-time enrollment, the student can make interest payments or have the interest capitalized during in-school, grace or deferment periods. Students must file a Master Promissory Note (MPN) to receive these funds. You do not have to complete a separate MPN for Subsidized and Unsubsidized Stafford Loans. Your signature on the MPN will remain valid, so you will not need to complete a new MPN annually.

To complete an MPN:

1. Go to the Federal Student Aid website and click on the green "Sign In" button in the "Manage My Direct Loan" box.
2. To sign in, you will need to login with your FSA ID. This is the same ID you created to complete the FAFSA. Do not create a second FSA ID as the login is associated with your Social Security number.
3. Once you have signed in, there is a 'Complete MPN' link on the left-hand main menu.
4. As a borrower, you must also complete Direct Loan Entrance Counseling. This is an online counseling session that ensures that you understand your rights and obligations as a borrower. From your account, click on 'Complete Entrance Counseling' on the left-hand main menu.

Federal Direct Parent Plus Loan

The Federal Direct Parent PLUS Loan is a loan borrowed by a parent on the dependent student’s behalf. The parent must be credit-approved for the loan. This loan is able to be deferred while the student is enrolled at least part-time. The PLUS loan is funded by the Department of Education. All parent borrowers must first complete a Parent PLUS Loan Application. From the website, click on "Request PLUS Loan" to begin the application process. If credit approved for the loan, the parent borrower should then complete a PLUS Loan Master Promissory Note.  The Master Promissory Note must only be completed once, but the Parent PLUS Loan Application process must be completed for each year or term that the parent intends to borrow a Parent PLUS Loan. If a parent applies and is denied for the Parent PLUS Loan, the student may be eligible for additional Unsubsidized Stafford Loan funding. Please contact the Office of Financial Aid if your parent is denied for a Federal Direct Parent PLUS Loan.

Entrance Counseling

Federal regulations require that all first-time Federal Direct Loan borrowers at Chatham University complete an Entrance Counseling Session. The purpose of this session is to inform all borrowers of their rights and responsibilities as a federal student loan borrower. This process, in addition to a completed Master Promissory Note (MPN), must be completed before your student loan can be credited to your account. Please complete this requirement promptly to avoid processing delays.

To complete your Entrance Counseling Session:

• Visit the Federal Student Aid website
• Click on the "Log In" button
• Sign in with the requested information
• Click on the "Complete Counseling" link
• Choose "Entrance Counseling" and follow the prompts

Please be sure that you also complete your Master Promissory Note (MPN):

• Visit the Federal Student Aid website
• Click on the "Log In" button
• Sign in with the requested information
• Click on the "Complete Master Promissory Note" link
• Complete your MPN for the loan type that you need (Subsidized/Unsubsidized or PLUS)
• Please note that if you are a parent completing this for a PLUS loan, you must sign in with your FSA user ID.

Exit Counseling

Federal regulations require that anyone who has borrowed a Federal Direct Loan at Chatham University complete an Exit Counseling Session. The purpose of this session is to inform all federal student loan borrowers of their loan repayment rights and responsibilities. This is required anytime that your enrollment is less than half-time, you graduate or withdraw from the University.

To complete your Exit Counseling Session:

• Visit the Federal Student Aid website
• Click on the "Log In" button
• Sign in with the requested information
• Click on the "Complete Counseling" link
• Choose "Exit Counseling" and follow the prompts

NSLDS

We recommend that students and/or families review their borrowing history and servicer information in the National Student Loan Data System.  NSLDS is a helpful resource in federal student loan management, as it allows students to view a summary of all of their federal student loans, as well as the contact information for the holders and servicers of their loans. Chatham University submits all federal student loan information to NSLDS. This loan data is accessible by guaranty agencies, lenders, and institutions determined to be authorized users of the data system.

After exhausting the opportunities available from the federal aid programs, many students will consider private loan programs as a source of funding. As always, taking on debt for any reason should be done deliberately and only for the amounts needed. Additional information regarding the availability of federal student aid is available from the Department of Education publication, Federal Aid First.

The terms and conditions of these credit-based private loan programs vary, and as such, students are encouraged to review the details of the programs before selecting a private loan program. Private loans are not eligible for loan consolidation programs made available for federal student loans. Interest rates, fees (both at the time of borrowing and at repayment), credit checks, and annual and aggregate loan limits require careful evaluation by the student as a consumer.

As part of the application process, students will be required to complete the Private Education Loan Applicant Self-Certification Form available through their lender's website. Information needed to complete this form, such as cost of attendance, may be found on the Tuition & Fees page, while estimated financial assistance may be obtained from the student’s Financial Aid Award Letter.

How to Choose a Private Lender

Getting Started

Private loans are funded through a lender, and choosing a lender is an important decision - it involves a financial obligation that will be a part of your life for many years to come. Picking a lender can seem like a daunting task, but it doesn't have to be. You may choose any educational loan lender you prefer. Remember to always take advantage of your federal loan options first.

Below is a historical list of lenders who continue to participate in the private loan program and who within the last three years Chatham University students have used. The University does not endorse any lender. You may choose any educational loan lender you prefer.

Historical Lender List

Be Financial-Aid-Savvy and Do Your Research

Before you apply for the loan you will want to make sure you have done your research. Here are loan term definitions you should know before applying:

• Master promissory note: This is the agreement between you and the lender that you will re-pay the money when you graduate or fall below part time status. This is a legal contract. Please keep a copy for your records.
• Interest rate: The interest rate for the Stafford loan, Perkins loan and Plus loans are fixed. For a private loan the interest rate will vary. While you may see a low interest rate on a lender's website keep in mind that the low interest rate may depend on qualifying for the lender's benefit program.
• Loan fees: Some lenders will charge you an origination fee to use them as a lender while others will not. Remember that no origination fees do not save you any money in repayment, but you will receive more money up front.
• Interest rate reductions for using automatic payments: Some lenders will reduce your interest rate if you repay your loan through pre-scheduled automatic bank debits. Although the reduction in interest rate varies, the reduction is typically 0.25%.
• Libor: A term used for private student loans. This is the 3 month average of the London Interbank Offered Rate. LIBOR is the average interest rate paid on deposits of US dollars in the London market. APR - the Annual Percentage Rate, a rate that factors in the interest rate, fees, and other terms.
• Prime: The Prime Lending Rate as published in the Wall Street Journal. This is the rate banks charge their most creditworthy customers.
• Loan limits: The aggregate loan limit for the Stafford loan is specific to the type of student you are. For private loans, the aggregate limit is based on each lender's terms. This is the maximum you can borrow per year, as well as your entire time in school.
• Repayment terms: This is the amount of time you have to pay back the loan.
• Postponement options: If you need to postpone making payments, you can take advantage of deferment and forbearance options. Call your lender to learn more.

Know What Questions to Ask and What to Look For

Some questions you may want to ask are:

1. How often do you capitalize interest during postponement periods?
2. What are your repayment benefits? What percent of borrowers receive these benefits?
3. What do I have to do to receive these benefits and how are the benefits lost?
4. If I borrow $10,000 over my college career and I receive all these benefits, what will be the total dollar amount I will owe by the end of my 10 year repayment?
5. If I borrow $10,000 over my college career and I receive NONE of these benefits, what will be the total dollar amount I will repay by the end of my repayment?
6. Do you have a history of selling your loans?
7. How long have you been originating private loans?
8. What kind of debt management education do you provide?
9. How quickly can I talk to a real person when I call? How long am I on hold?
10. Is the lender able to provide insight and borrower education from pre-enrollment through repayment?

What Happens Next?

You have selected a lender, now it is time to apply using their website! Did you know that peak processing begins before school starts in the fall? Our sample timeline will guide you through the loan processes.

PRIVATE STUDENT LOANS:
April/May - Shop around for your lender.
June - On your lender's website complete the application/promissory note. Please note, at that time your co-signer must also complete his/her portion of the application. Follow up with your lender 4-5 days after completing the application. This is the time to verify that your application is complete and that no further information is required. (Common missing items include a copy of a driver's license, pay stub, or co-signer signature.)
July - The lender will then notify the financial office office will begin the process of certifying your student loan.
August-September - The lender will electronically send the loan funds to Chatham University.

Please note that individual loan providers have their own applications and timelines. Plan to apply at least 45 days prior to the date the bill is due.

Borrowers may compare lender discounts and other borrower benefits with the following loan comparison tools:

• College Board Student Loan Comparison Calculator
• Loan Discount Analyzer from FinAid.org

Chatham University adheres to the Financial Aid Code of Conduct based on the Higher Education Opportunity Act of 2008. 

Chatham University accepts tuition payments by check or money order made payable to Chatham University, credit card (MasterCard, Visa, American Express, and Discover), or electronic check. Payments may be made online or at the Student Accounts Office in person, by mail, or by phone. 

We are now offering the convenience of payment of tuition and fees by credit or debit cards. Chatham University is offering this service through a third party partnership with TouchNet, via their PayPath service. TouchNet PayPath is certified compliant with credit card security regulations, ensuring continued protection of your financial data when processing credit card payments. 

Click here to download a PDF with instructions on how to make a payment.

Making Payment: Frequently Asked Questions

Q: How do I make a payment?
Click the “Make a Payment” tab on the home page. You will have the option to pay current account balance, or by term. If you are making a partial payment or a specific dollar amount, click “current account balance” and edit the text box to the far right with the desired dollar amount.

Q: What are my online tuition payment options?
You can make online payments with electronic check, debit card or credit card. We accept Visa, MasterCard, American Express, and Discover. 

Q: Where do I enroll an authorized user?
Navigate to “My Profile Setup” on the home page. Click “Authorized Users,” then “Add Authorized Users.” Note, Authorized Users will not receive the same communications as students, however they do receive important notifications and reminders.

Q: Can I schedule a payment?
Yes. Click “Make a Payment” on the homepage. Edit the payment date to the desired date(s) and follow the prompts to complete the payment.?

Q: What happens if a payment is returned?
If a payment returned you will be charged a $35 late fee and the original payment will be reversed on your student account. 

Service Fee

You will be assessed a non-refundable convenience fee of 2.95% on the transaction amount ($3.00 minimum) for using the service. This fee offsets the credit card transaction fees charged by the credit card companies. Chatham University does not control this fee nor does Chatham University receive the proceeds from this service. 

TouchNet PayPath Payment Methods 

• CREDIT AND DEBIT CARD – Credit cards permitted include American Express, Discover, Visa, and MasterCard. Card payments can only be made online using TouchNet PayPath and include a convenience fee of 2.95% on the transaction amount ($3.00 minimum).
• ELECTRONIC CHECK. Electronic check payments (ACH) are available without a fee assessment.

Frequently Asked Questions

Q: Why is the service fee 2.95%? How was that percentage established?
The service fee of 2.95% and/or $3 minimum is the amount established by the credit card processor, TouchNet PayPath Service. This fee covers the credit card transaction fees charged by the credit card companies.

Q: Do other colleges and universities charge a service fee for credit card transactions?
Yes, an increasing number of schools are collecting service or convenience fees for credit/debit card transactions. These fees offset the merchant fees imposed by the credit card companies. This allows us to offer the service of credit card payments.

Q: How can I pay my student account and avoid the service fee?
You may make payment via electronic check (ACH) or paper check and not incur the service fee. Mail paper checks to Chatham University.

Q: If a credit card payment is made in error, will the service fee be refunded?
The service fee is non-refundable, even if the payment to which it relates is canceled, refunded, credited, or charged back.

Q: Will the service fee that I am charged show on my [College] student account?
No. The service fee is charged by a third-party company, TouchNet, and it will not show on your Chatham University student account and student account statement.

Q: How will this appear on my credit card statement?
You will see two separate transactions on your credit card statement: one for the student account payment, and one for the service fee.

Q: I’m an international student. How do I make a payment?
International students can use TransferMate, a payment method through TouchNet. TransferMate supports international payments for tuition including bank transfers and alternative payment methods. To use this option, go to TouchNet and select "Make Payment". Under "Payment Methods", select "TransferMate INTL".

Questions? Email the Office of Student Accounts at studentaccounts@chatham.edu or by calling 412-365-2719.

• Avoid incurring student loan debt by paying as you go
• Easy and quick sign up with 24 hour online access for ongoing management
• Automatic reminders so you don’t miss a payment
• Accounts are automatically recalculated and updated as changes occur

Click here to download a PDF with instructions on how to enroll in a payment plan.

Payment Plans: Frequently Asked Questions

Q. What are Chatham University's Payment Plan(s) offerings?

Chatham offers 2, 3, 4, and 5-month payment plans during each fall and spring semester. A 2-month payment plan is also available for the summer semester. 

Monthly installments are due on the 15th of each month. The final payment for all fall payment plans is November 15th, and the final payment for all spring plans is April 15th.

Payment plans can be accessed through TouchNet during the corresponding enrollment window (below).

Q: What are the enrollment dates for the payment plan offered by Chatham University?

Q: What payment methods can I use when enrolling in my Chatham University payment plan?

You can sign up for a payment plan and pay via ACH (direct debit from your bank account), credit or debit card. You can also make a one-time payment using the same payment methods. 

Q: What happens if I cannot make an installment payment?

If an installment payment is late, a $35 late fee will be assessed to your student account. Payments must be made immediately, or you may be dropped from your classes for the amount owed. A financial hold will be placed on the student account.

Q: Why did my installment amount change for my payment plan?

The Payment Plan adjusts your payment amounts as new charges or credits are applied to your student account.

Q: What if I have financial aid?

If a student is awarded financial aid for a semester, installment payments will be reduced to reflect the amount of the award. If a student's award is reduced during the semester and a balance is owed, the payment plan will automatically be recalculated, and an updated plan will be sent to the student and authorized user.

Please contact the Office of Student Accounts for additional information regarding the payment plan at SAO@chatham.edu or 412-365-2719.

Students may give Touch Net access to authorized users. Authorized users will be able to view account activity and history, make payments, and enroll in payment plans. All billing will be electronic and there will no longer be paper bills sent to students.  

Click here to download a PDF with instructions on how to add an authorized user.

Once given access, authorized users may log-in by clicking this link.